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Privacy Policy

1. Privacy Overview

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice Regarding the Responsible Party" in this privacy policy.

How do we collect your data?

Your data is collected firstly by you providing it to us. This could, for example, be data that you enter in a contact form or during booking.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g., Internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction or deletion of this data. If you have consented to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time for this and further questions on the subject of data protection.

2. Hosting

We host the contents of our website with the following provider:

Externes Hosting

Diese Website wird extern gehostet. Die personenbezogenen Daten, die auf dieser Website erfasst werden, werden auf den Servern des Hosters gespeichert. Hierbei kann es sich v. a. um IP-Adressen, Kontaktanfragen, Meta- und Kommunikationsdaten, Vertragsdaten, Kontaktdaten, Namen, Websitezugriffe und sonstige Daten, die über eine Website generiert werden, handeln.

Das externe Hosting erfolgt zum Zwecke der Vertragserfüllung gegenüber unseren potenziellen und bestehenden Kunden (Art. 6 Abs. 1 lit. b DSGVO) und im Interesse einer sicheren, schnellen und effizienten Bereitstellung unseres Online-Angebots durch einen professionellen Anbieter (Art. 6 Abs. 1 lit. f DSGVO). Sofern eine entsprechende Einwilligung abgefragt wurde, erfolgt die Verarbeitung ausschließlich auf Grundlage von Art. 6 Abs. 1 lit. a DSGVO und § 25 Abs. 1 TDDDG, soweit die Einwilligung die Speicherung von Cookies oder den Zugriff auf Informationen im Endgerät des Nutzers (z. B. Device-Fingerprinting) im Sinne des TDDDG umfasst. Die Einwilligung ist jederzeit widerrufbar.

Unser Hoster wird Ihre Daten nur insoweit verarbeiten, wie dies zur Erfüllung seiner Leistungspflichten erforderlich ist und unsere Weisungen in Bezug auf diese Daten befolgen.

Wir setzen folgenden Hoster ein:

STRATO AG
Otto-Ostrowski-Straße 7, 10249 Berlin, Deutschland

Telefon: +49 30 300 146 0
E-Mail: impressum@strato.de

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g., when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Notice Regarding the Responsible Party

The responsible party for data processing on this website is:

Seliem Taher [Vietec]
Mittelstraße 54
68169 Mannheim

Phone: 0176 31035878
Email: info@vietec.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Period

Unless a specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons cease to apply.

General Information on the Legal Bases of Data Processing on This Website

If you have consented to data processing, we process your personal data based on Art. 6 Para. 1 lit. a GDPR and Art. 9 Para. 2 lit. a GDPR, if special categories of data according to Art. 9 Para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 Para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g., via device fingerprinting), the data processing is also based on § 25 Para. 1 TTDSG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data based on Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Art. 6 Para. 1 lit. c GDPR. Data processing may also take place based on our legitimate interest according to Art. 6 Para. 1 lit. f GDPR. The specific legal bases in each individual case are explained in the following sections of this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. In some cases, it is also necessary to transfer personal data to these external parties. We only disclose personal data if this is required in the course of contract fulfillment, if we are legally obliged to do so (e.g., disclosure to tax authorities), if we have a legitimate interest in disclosure according to Art. 6 Para. 1 lit. f GDPR, or if another legal basis allows data disclosure. When using data processors, we only disclose personal data of our customers based on a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke an already granted consent at any time. The legality of data processing carried out up until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the case of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to yourself or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.

Right to Access, Rectification, and Deletion

Within the framework of the applicable legal provisions, you have the right to access your stored personal data, their origin, and recipient, as well as the purpose of the data processing free of charge at any time. You may also have the right to rectification or deletion of this data. For this and other questions on the subject of personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this. The right to restriction of processing applies in the following cases:

If you have restricted the processing of your personal data, these data may only be processed - apart from their storage - with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the browser's address line switching from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our website uses so-called “cookies”. Cookies are small data packages that do not cause any harm to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them manually or your browser deletes them automatically.

Cookies may be set by us (first-party cookies) or by third-party providers (third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g. cookies used to process payment services).

Cookies serve various purposes. Many cookies are technically necessary because certain website functions would not work without them (e.g. shopping cart functionality or displaying videos). Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are required for the performance of the electronic communication process, for providing specific functions requested by you (e.g. shopping cart functionality), or for optimising the website (e.g. audience measurement cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimised provision of their services. If consent for the storage of cookies or similar recognition technologies is requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG). Consent may be revoked at any time.

You can configure your browser to inform you about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or altogether, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

You can find details on which cookies and services are used on this website in this privacy policy. See section 6.

Consent to the Use of Cookies

To ensure the proper functioning of our website, we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website, and to document this accordingly, we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH Amsterdam, Netherlands. Website: https://cookiefirst.com, hereinafter referred to as CookieFirst.

When you access our website, a connection to CookieFirst’s servers is established to enable us to obtain your valid consent for the use of specific cookies. CookieFirst then stores a cookie in your browser to activate only those cookies you have consented to and to document this properly. The processed data is stored until the specified storage period expires or until you request deletion. Certain statutory retention periods may apply in exceptional cases.

CookieFirst serves to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.

OpenTable Reservation Widget

For online table reservations, we integrate the “OpenTable” service of OpenTable, Inc., 1 Montgomery St Suite 700, San Francisco, CA 94104, USA. When the widget is loaded, requests are sent to OpenTable’s servers, and technically necessary and functional cookies may be set. Processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). Further information can be found in OpenTable’s privacy policy: https://www.opentable.de/legal/privacy-policy .

Gurado Gift Shop

For the sale of vouchers, we use the external service “Gurado” provided by Gurado GmbH, Berlin. When the widget is loaded, content is retrieved directly from Gurado’s servers, and technically necessary cookies are processed. Processing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). Further information is available in Gurado’s privacy policy: https://www.gurado.de/datenschutz .

Data Processing Agreement

We have concluded a data processing agreement with CookieFirst. This legally required agreement ensures that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

Server Log Files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

Server Log Files of the Hosting Provider

Our hosting provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This includes:

This data will not be merged with other data sources. The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of their website; server log files must be recorded for this purpose.

Inquiry by Email, or Telephone

If you contact us by email, telephone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

Data processing for the purpose of contacting us is based on Art. 6 Para. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if requested; consent can be revoked at any time.

The data you send to us via contact inquiries remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - especially statutory retention periods - remain unaffected.

5. Plugins and Tools

Google Maps

This site uses the Google Maps map service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. With this service, we can integrate map material into our website.

To use Google Maps, your IP address must be stored. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. When Google Maps is activated, Google may use Google Fonts to ensure the consistent display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and easy location of the places specified by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If consent has been requested, processing is based solely on Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on handling user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=en.

The company has a certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF is committed to these data protection standards. More information can be found at the following link: https://www.dataprivacyframework.gov/participant/5780.

6. Online Bookings

Processing Customer and Contract Data

We collect, process, and use personal customer and contract data to establish, design, and modify our contractual relationships. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill it. The legal basis for this is Art. 6 Para. 1 lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and expiration of any existing statutory retention periods. Statutory retention periods remain unaffected.

Privacy Policy for Using WhatsApp

You have the option to contact us via WhatsApp to make a booking at our hotel. Please note that when using WhatsApp, your personal data (such as name, phone number, etc.) will be transmitted to WhatsApp Inc. (WhatsApp Ireland Limited) and processed in accordance with their privacy policy.

We use the data you provide solely to process your inquiry and booking. For more information on data processing by WhatsApp, please see the WhatsApp Privacy Policy.

Last updated: 07.09.2025